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给亲爱的合粉们:迟到的道歉信

发布时间:2017-06-27来源:欢乐合家
<p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">亲爱的合粉:</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">您好!</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">合家存管上线至今,已有十余天,感谢您的耐心与理解。对于功能设计考虑不完善,或者回复不及时,给您造成的不便,我们深感抱歉。</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">在此,请接受我们全体员工的诚挚歉意。</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-size: 16px;"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">从</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">6</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">月</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">14</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">日存管上线至今,客服共接通电话</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">2018</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">通;在线回答用户回复,</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">4325</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">次。</span></span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">如果您遇到投资到期,理财收入未回款至银行卡的情况。请您联系客服核实一下您的存管账户是否开通成功。如未开通成功,会导致您的资金无法正常到账。但请放心,您的投资资金及收益早已回款至银行存管系统,存管账户开通后即可使用。</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">(注:姓名、身份证、银行卡号、银行卡预留手机号,其中一项不一致都会导致存管开户失败。)</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-size: 16px;"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">如果您遇到此类问题,请立即联系我们客服</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">400-9090-900</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">。</span></span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">截止目前,在我们的努力下,上千名合粉出现的存管开通失败的问题,已经妥善解决。</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-size: 16px;"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">我们不想辩解,也诚心希望您能谅解,我们的客服妹子,已经全体连续加班十多天,电话被打爆、嗓子沙哑、焦急焦心、带病工作</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">......</span></span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-size: 16px;"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">技术小伙伴,也加班加点、全力以赴解决技术方面的问题。根据合粉们的建议,已经更新上线新版</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">APP</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">,对</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">“</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">总资产的计算方式</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">”</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">,和一些</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">bug</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">进行了修复。</span></span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">请您相信,看到您的着急,我们比您更着急!得知您的诉求未被解决,我们比您更上心!</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-size: 16px;"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">仅剩</span><span style="font-family: " helvetica="" color:="" letter-spacing:="">41</span><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">名合粉仍未开通,我们客服妹子也正在积极与合粉们联系,将会以最快的速度解决存管开通问题。</span></span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">感谢合粉们的一路陪伴和支持!</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style=";background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">最后,请接受我们的诚挚道歉。</span></p><p style=";background:white"><span style="font-family: " helvetica="" color:="" letter-spacing:="" font-size:="">&nbsp;</span></p><p style="text-align:right;background:white"><span style="font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px; font-size: 16px;">合家金融</span></p><p style="text-align:right;background:white"><span style="font-size: 16px;"><span style="font-size: 14px; font-family: " helvetica="" color:="" letter-spacing:="">2017</span><span style="font-size: 14px; font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">年</span><span style="font-size: 14px; font-family: " helvetica="" color:="" letter-spacing:="">6</span><span style="font-size: 14px; font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">月</span><span style="font-size: 14px; font-family: " helvetica="" color:="" letter-spacing:="">26</span><span style="font-size: 14px; font-family: 宋体; color: rgb(98, 42, 54); letter-spacing: 1px;">日</span></span></p><p style="text-align: left;"><span style="font-family: Times; font-size: 16px;">&nbsp;</span></p>